News

Media Release

For Immediate Release

BROOMALL, PA - April 11, 2003 - Lafayette Paper & Packaging Supply Co., Inc.(www.lafpackaging.com), today announced its new Premier Service Program, designed to help its customers for packaging and janitorial supplies increase their effectiveness and save money through enhanced inventory management and better utilization of packaging and cleaning products.

The new services, which were announced on the company's new web site, utilizes the Lafayette team's expertise for the benefit of its growing number of customers. The Premier Service Program applies to both packaging and janitorial supplies and has three components:

• Guaranteed Customer Support, which provides personal attention, speedy delivery of customer orders, and the use of the new Instant Access Order process for placing orders online and for obtaining up-to-date account information.
• Inventory Monitoring, which manages customers' supplies of packaging and janitorial products for them, so they can conserve their financial assets and make sure their operations have the supplies they require.
• Job Effectiveness and Cost Reduction - Lafayette experts make suggestions to customers on how to utilize packaging and janitorial supplies in the most effective and efficient ways, so they perform in the optimum manner and do not waste resources.

"More and more of our customers have wanted to tap into our years of experience in both packaging and janitorial, so we've decided to make sure we have the infrastructure to provide the kind of advice they need," said Ed Sutter Jr., President of Lafayette Paper & Packaging Supply Co., Inc. "Now our customers can be sure they're gaining real strategic advantage from their packaging and janitorial purchases."

"In packaging, for example, businesses are realizing that their obligation to their customer is only really met when their products are delivered safety to their customers' door," said Sutter. "So we help them use packaging products to gain the maximum protection, and at the same time increase their efficiency and save money. In cleaning operations, we help them provide the best work environment for their employees."

In both the packaging and janitorial sectors, the company is offering a free consultation, so companies can learn more about their own operations and about the new services.

Lafayette Paper & Packaging Supply Co., Inc., (www.lafpackaging.com) provides packaging and janitorial supplies to a wide range of companies and the advice to use the supplies effectively to support their business success. Lafayette, which has served companies in the Tri-State area since 1954, has expanded its products and services to meet its customers' growing requirements and now supplies companies nationwide.